wisma66 Terms & Conditions

1. Acceptance of Terms

By accessing, browsing, or registering an account on the wisma66 platform (accessible at wisma66.one), you unconditionally accept and agree to be bound by these Terms, our Privacy Policy, our Responsible Gaming Policy, and any game-specific rules published on the platform. These documents are incorporated by reference and form part of the overall agreement between you and wisma66.

Your continued use of the wisma66 platform following any amendments to these Terms constitutes your acceptance of the revised Terms. We recommend reviewing this page periodically to remain informed of any updates.

2. Eligibility & Age Requirements

To open and operate an account on wisma66, you must satisfy all of the following eligibility criteria:

• You must be at least 21 years of age at the time of registration.
• You must be a natural person with legal capacity to enter into binding contracts under the laws applicable to you.
• You must not be a resident of, or accessing the platform from, any jurisdiction in which online gaming is prohibited by applicable law.
• You must not be an employee, contractor, director, or immediate family member of wisma66 or any of its affiliated entities, game providers, or payment service partners.
• Your account must not have been previously suspended or permanently closed by wisma66 for any reason.

3. Account Registration & Security

Each player may hold only one registered account on the wisma66 platform. The creation of multiple accounts by the same individual — whether using different email addresses, phone numbers, device identities, or payment methods — constitutes a breach of these Terms and may result in immediate account suspension and forfeiture of all balances.

You are required to provide accurate, current, and complete information during the registration process, including your legal name, date of birth, email address, and Malaysian mobile number. wisma66 reserves the right to suspend or close any account where the information provided is found to be false, inaccurate, or misleading.

You are solely responsible for maintaining the confidentiality of your wisma66 login credentials. Any activity conducted through your account — regardless of whether such activity was authorised by you — is your responsibility. wisma66 will not be liable for any losses resulting from unauthorised access to your account where such access results from your failure to adequately protect your credentials.

You must notify the wisma66 support team immediately if you suspect that your account has been accessed by an unauthorised third party.

4. Deposits, Withdrawals & Financial Transactions

wisma66 supports a range of deposit and withdrawal methods localised for Malaysian players, including Touch 'n Go eWallet, Boost, GrabPay, Maybank FPX, CIMB, Public Bank, Hong Leong Bank, USDT TRC20, and 7-Eleven CLiQQ. Available methods and processing times are subject to change without prior notice.

All deposits must originate from payment instruments registered in your own name. Funding your wisma66 account using payment instruments belonging to third parties is strictly prohibited. wisma66 reserves the right to reverse deposits and suspend accounts where third-party funding is detected.

Withdrawal requests are processed subject to the following conditions:

• Your account must have completed the KYC (Know Your Customer) identity verification process.
• Any bonus funds subject to active wagering requirements must be satisfied prior to the withdrawal of related winnings.
• Withdrawals will be made to the same payment instrument used for the corresponding deposit where reasonably practicable.
• wisma66 reserves the right to conduct enhanced due diligence on withdrawal requests and may request supporting documentation for transactions above defined thresholds.

wisma66 does not charge fees for standard deposits or withdrawals; however, your payment service provider may apply their own charges, for which wisma66 accepts no responsibility.

5. Bonuses, Promotions & Wagering Requirements

wisma66 may from time to time offer bonuses, free spins, cashback, and other promotional incentives to eligible players. All promotions are subject to specific terms and conditions published alongside each offer, which shall prevail over this general section in the event of any conflict.

Unless otherwise stated in the applicable promotion terms:

• Bonus funds are subject to wagering requirements that must be completed before any associated winnings can be withdrawn.
• Each player is entitled to claim each promotion only once, unless otherwise specified.
• wisma66 reserves the right to withdraw, modify, or cancel any promotion at any time without prior notice where there is reasonable cause to do so.
• Bonuses obtained through fraudulent means, collusion, or exploitation of errors will be forfeited, and the account may be closed.
• Depositing solely to receive a bonus, with no genuine intention to play, may be treated as bonus abuse at wisma66's discretion.

6. Gameplay Rules & Platform Integrity

All games offered on the wisma66 platform operate using certified random number generator (RNG) technology, independently verified by internationally recognised gaming testing laboratories. Game outcomes are determined by chance, and past results do not influence future results.

wisma66 is not responsible for interruptions to gameplay resulting from internet connectivity issues on the player's side, device failures, or third-party provider maintenance windows. In the event of a disconnection during an active game round, the outcome will be determined in accordance with the relevant game provider's rules, and credits will be applied to your account accordingly upon session reconciliation.

Placing bets using automated software, bots, or any form of artificial intelligence that interacts with the wisma66 platform in a manner not intended for human players is strictly prohibited and will result in immediate account termination.

7. Responsible Gaming Obligations

wisma66 is committed to promoting responsible gaming practices. We provide the following tools accessible through your account settings dashboard:

• Deposit Limits: Set daily, weekly, or monthly deposit ceilings on your account.
• Session Time Limits: Define maximum session durations and receive in-session alerts.
• Cool-Off Periods: Temporarily suspend your account for a defined period (24 hours to 6 weeks).
• Self-Exclusion: Permanently or indefinitely exclude yourself from the wisma66 platform.

By using the wisma66 platform, you acknowledge that gambling carries inherent financial risk and that you are playing for entertainment purposes only. You agree not to use borrowed funds or money required for essential living expenses for gambling activities on wisma66.

For further guidance and support, please refer to our dedicated Responsible Gaming page.

8. Prohibited Conduct

The following conduct is expressly prohibited on the wisma66 platform and may result in account suspension, balance forfeiture, and where appropriate, referral to relevant authorities:

• Opening or operating multiple accounts (multi-accounting).
• Collusion with other players to manipulate game outcomes or exploit bonus structures.
• Use of any software, tool, or device that provides an unfair advantage over other players or the platform.
• Engaging in any form of money laundering, fraud, or misrepresentation through the platform.
• Accessing wisma66 from a jurisdiction where such access is prohibited by applicable law.
• Providing false identity documentation or impersonating another person during the KYC process.
• Any conduct that disrupts, damages, or places unreasonable load on the wisma66 platform infrastructure.

9. Intellectual Property

All content on the wisma66 platform — including but not limited to software, game content, graphics, logos, trademarks, text, audio, and user interface elements — is the exclusive property of wisma66 or its licensed content providers and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the wisma66 platform solely for your personal, non-commercial entertainment purposes. You may not reproduce, distribute, modify, publicly display, or create derivative works from any wisma66 platform content without prior written authorisation.

10. Privacy & Data Protection

wisma66 collects, processes, and stores personal data in accordance with our Privacy Policy, which forms part of these Terms. By registering and using the wisma66 platform, you consent to the collection and processing of your personal data as described therein.

wisma66 implements industry-standard security measures including 256-bit SSL encryption across all data transmissions. We do not sell your personal data to third parties for marketing purposes. Data sharing with third parties is limited to circumstances required for the operation of the platform, compliance with legal obligations, and the prevention of fraud.

11. Limitation of Liability

The wisma66 platform is provided on an "as is" and "as available" basis. To the maximum extent permitted by applicable law, wisma66 excludes all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

wisma66 shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the platform, including but not limited to loss of funds, loss of data, or interruption of service — except where such liability cannot be excluded by law.

wisma66's total aggregate liability to any player in respect of any claim shall not exceed the net deposits made by that player in the 30-day period immediately preceding the event giving rise to the claim.

12. Disputes & Complaints

If you have a complaint or dispute relating to your wisma66 account or any game outcome, you must first contact the wisma66 support team via live chat or by email at [email protected] (plain text — not a clickable link). Please provide your account username, the specific game or transaction in question, and a clear description of the issue.

wisma66 will acknowledge all complaints within 24 hours and aims to resolve disputes within 10 business days. Where a dispute cannot be resolved to mutual satisfaction through internal processes, it may be referred to the relevant international gaming authority dispute resolution mechanism.

13. Account Suspension & Termination

wisma66 reserves the right to suspend, restrict, or permanently close any account at its sole discretion, with or without prior notice, in circumstances including but not limited to:

• Breach of any provision of these Terms.
• Failure to satisfy KYC verification requirements within a reasonable timeframe.
• Suspected fraudulent activity, money laundering, or collusion.
• Account inactivity exceeding 12 consecutive months (dormant account policy applies).
• Request by a regulatory authority or law enforcement agency.

Where an account is closed for non-breach reasons (e.g. player-requested self-exclusion or voluntary closure), any verified balance remaining after the resolution of all pending bets will be returned to the player via their registered payment method.

14. Amendments to Terms

wisma66 reserves the right to amend, supplement, or replace these Terms at any time. Where changes are material, reasonable notice will be provided via the platform or by email to the registered account address. Your continued use of the wisma66 platform following the effective date of any amended Terms constitutes your acceptance of those changes.

It is your responsibility to review these Terms periodically. The "Last Updated" date at the top of this page indicates when the most recent revision was made.

15. Governing Law & Jurisdiction

These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with applicable international gaming regulatory frameworks and the laws of the jurisdiction in which wisma66 holds its operating licence. Nothing in these Terms shall affect any statutory rights you may have as a consumer under applicable local law.

Any proceedings arising from or in connection with these Terms that cannot be resolved through the dispute resolution mechanisms described in Section 12 shall be submitted to the exclusive jurisdiction of the courts designated by the relevant international gaming authority.

If any provision of these Terms is found to be invalid, unenforceable, or contrary to applicable law, that provision shall be severed and the remainder of the Terms shall continue in full force and effect.